Information You Provide Directly

When you engage with our services, we collect information you voluntarily provide, including:

• Contact details (name, email address, phone number, business address)
• Professional information (job title, company name, industry sector)
• Program enrollment information and learning preferences
• Payment and billing information for our services
• Communications with our team, including support inquiries
• Feedback and survey responses about our programs

Information Collected Automatically

Our website and services automatically collect certain technical information:

• Device and browser information (IP address, browser type, operating system)
• Website usage data (pages visited, time spent, navigation patterns)
• Performance data about how you interact with our educational content
• Cookies and similar tracking technologies for site functionality

We use your personal information for legitimate business purposes, including:

Service Delivery

We process your information to provide our business presentation training programs, deliver educational content, track your learning progress, and provide technical support. This includes personalizing your learning experience and ensuring program quality.

Communication and Support

We use your contact information to respond to inquiries, provide program updates, send important service notifications, and deliver educational resources you've requested. We may also contact you about program scheduling changes or technical issues.

Business Operations

Your information helps us process payments, maintain accurate records, comply with legal obligations, and improve our services. We analyze usage patterns to enhance our educational programs and website functionality.

Legal Compliance

We may process your information to comply with Australian privacy laws, tax obligations, and other legal requirements. This includes maintaining records for audit purposes and responding to lawful requests from authorities.

Service Providers

We work with trusted third-party providers who help deliver our services. These include payment processors, email service providers, web hosting companies, and educational technology platforms. All service providers are contractually required to protect your information and use it only for specified purposes.

Business Partners

With your consent, we may share relevant information with educational partners or industry professionals who contribute to our programs. This might include guest instructors or companies offering internship opportunities to our program participants.

Legal Requirements

We may disclose your information when required by law, court order, or regulatory authority. We may also share information to protect our rights, prevent fraud, ensure safety, or comply with legal processes.

Business Transfers

If jylvarexino undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you of any such change in ownership or control of your personal information.

Under Australian privacy law and our commitment to transparency, you have several important rights regarding your personal information:

How to Exercise Your Rights

To exercise any of these rights, contact our Privacy Officer at support@jylvarexino.com or write to us at 8 Hugh St Belmore NSW 2192, Australia. We'll respond within 30 days and may need to verify your identity before processing your request.

Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encrypted data transmission and storage using industry-standard protocols
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your information
• Staff training on privacy and security best practices
• Incident response procedures for potential security breaches

Data Breach Response

In the unlikely event of a data breach that poses a risk to your privacy, we'll notify you and relevant authorities as required by law. We maintain detailed incident response procedures to minimize any potential impact and prevent future occurrences.

International Transfers

Some of our service providers may store or process your information outside Australia. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

How We Use Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and provide our services effectively. We use several types of cookies:

• Essential cookies: Required for basic website functionality and security
• Performance cookies: Help us understand how visitors use our website
• Functionality cookies: Remember your preferences and settings
• Marketing cookies: Used with your consent to provide relevant content

Managing Your Cookie Preferences

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality. Most browsers allow you to view, delete, or block cookies from specific websites.

Our services are designed for business professionals and adults seeking professional development. We don't knowingly collect personal information from children under 13 years of age. If we become aware that we've collected information from a child under 13, we'll take steps to delete that information promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately at support@jylvarexino.com.

We may update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Effective Date" at the top of this policy indicates when it was last updated.